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Please read our Network Services brochure for more information (pdf)

Network Support

ix-strata has extensive experience across the entire spectrum of wired, wireless, voice, video and data communication in the network infrastructure management space.

You benefit from our expertise in supporting large, complex and widespread networks across time zones - whether you have a small regional WAN or a large global MPLS network.
We offer any network specific functional support or operational NOC activities you may need, designed to ensure your network performs round-the-clock, reliable and at optimal performance and security.
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We have specific experience and expertise in managing global MPLS networks, IP telephony, video conferencing (Tandberg, Cisco Telepresence, Polycom) and large public WiFi installations.

Our certified engineers and network architects can help you in a wide range of areas, whether it is optimizing your existing network, troubleshooting, upgrades, expanding range, size or functionality of your network, or any other neeed you may have.
By utilizing our monitoring and network management services, clients improve their network availability, optimize network performance and proactively manage operational issues to ensure smooth, uninterrupted performance around the clock. You get the advantage of a better managed network without the high cost associated with traditional network management providers.

Services Deliverables (partial list of services offered)

  • Network Monitoring and Management
  • Configuration Management
  • VPN Setup and Management
  • Video and Voice Design
  • WiFi Architecture and Rollout
  • Public WiFi Operations and Management
  • Root Cause Analysis
  • Alert Notifications

Network Performance Optimization

Our Premium service levels include performance optimization and architectural and network design support, specifically in the areas of VPN, video, VoIP and WiFi.

We constantly invest in our engineers, and insist on the highest and certified skill levels. Engineers are CCDA, CCNP, and CCNE certified. In addition, we use state-of-the-art NOC tools and monitoring platforms.